Contact Us

We appreciate your interest in 69Games. Your feedback, questions, and suggestions are valuable to us as we provide accurate and helpful independent reviews of online gambling brands. You might have queries regarding our content, potential partnerships, or legal matters. Please review the information below so your inquiry reaches the appropriate channel. This helps us respond efficiently.

Before contacting us, please read the following sections carefully. This page clarifies what we can and cannot assist with, particularly regarding player accounts and casino operations. We are committed to transparency about our role as an independent review site.

69Games is an independent affiliate and review website. We are NOT an online casino, sportsbook operator, or any form of gambling provider. Our primary function is to research, review, and offer unbiased information about various online gambling brands to help players make informed decisions. We do not operate any gambling platforms ourselves.

This means that 69Games does not hold player accounts, manage any player funds, process deposits or withdrawals, or offer direct customer support for any casino or sportsbook. We are a separate entity, distinct from the operators we review. Our purpose is to guide you with comprehensive reviews and comparisons.

As an independent review site, 69Games is happy to assist with specific types of inquiries. We are here to maintain the accuracy and quality of our content and to foster beneficial collaborations. Here's what we can help you with:

• Feedback on Our Reviews and Content: If you have spotted an error in one of our reviews, disagree with a rating, or have suggestions for improving our content, we would love to hear from you. We are always working to enhance the accuracy and usefulness of the information we provide.
• Partnership and Advertising Inquiries: For businesses interested in collaborating with 69Games, discussing advertising opportunities, or exploring other partnership ventures, please reach out. We are open to mutually beneficial relationships that align with our mission.
• General Website Feedback: If you have comments about the usability of the 69Games website, suggestions for new features, or technical issues you've encountered while browsing, please let us know.
• Content Correction Requests: Should you find any outdated information, broken links, or factual inaccuracies on our site, please bring them to our attention so we can update them promptly.

Due to our role as an independent review and affiliate website, there are many areas where 69Games cannot provide direct assistance. Understanding these limitations is important so your query is directed to the correct party. We cannot intervene in or resolve issues related to specific player accounts with gambling operators.

• We cannot provide customer support for any online casino or sportsbook.
• We cannot access your player account details with any gambling operator.
• We cannot process deposits or withdrawals for any gambling platform.
• We cannot resolve disputes regarding bonuses, wagering requirements, or game outcomes on any casino site.
• We cannot assist with account verification (KYC) processes for any gambling brand.
• We cannot provide legal advice regarding online gambling in your jurisdiction.
• We cannot offer financial advice related to gambling activities.

For any of the issues listed above, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. They are the only entity with access to your account information and the ability to resolve such matters.

69Games is an independent review site and does not operate any online gambling platforms. We have no access to player accounts, financial transactions, or personal data held by online casinos or sportsbooks. We cannot assist with any issues related to your personal gaming account.

If you are experiencing problems with:

• Logging into your account at a casino.
• Verifying your identity (KYC process) with an operator.
• Making a deposit or withdrawal at an online gambling site.
• Understanding bonus terms and conditions from a specific brand.
• Disputes over winnings, game fairness, or account closures.
• Any other issue directly related to your player account or funds.

You MUST contact the customer support department of the specific online casino or sportsbook where you are registered. They have the necessary tools, access, and authority to resolve these issues. Look for their "Support," "Help," or "Contact Us" section on their website, which typically offers live chat, email, or telephone contact options. 69Games cannot act as an intermediary or advocate in these situations.

For all legal inquiries concerning 69Games, including potential legal claims, regulatory compliance questions, or official communications, please use the dedicated email address provided below. We take all legal matters seriously and aim to respond in a timely and appropriate manner. Please make your communication clear, concise, and include all relevant details to facilitate our review.

Please note that this email is strictly for legal correspondence related to 69Games as an independent review site. It is not for player account issues, general feedback, or partnership requests. Misdirected emails may experience significant delays or may not receive a response.

Legal Inquiries Email: [email protected]

69Games respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that your copyrighted work has been copied and is accessible on the 69Games website in a way that constitutes copyright infringement, please notify us immediately. We are committed to promptly addressing valid DMCA (Digital Millennium Copyright Act) and copyright infringement claims.

When submitting a DMCA or copyright takedown notice, please provide the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address.
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send your DMCA and copyright infringement notices to:

DMCA and Copyright Takedowns Email: [email protected]

While 69Games does not operate any gambling platforms, we are deeply committed to promoting responsible gambling. We understand that gambling can be addictive for some individuals, and we strongly advocate for safe and controlled gaming practices. If you or someone you know is struggling with gambling addiction, please seek help immediately.

We provide information and links to various organizations dedicated to helping individuals with gambling problems. These resources offer confidential support, advice, and practical tools to manage or overcome gambling addiction. Please visit our dedicated Responsible Gambling page for a comprehensive list of organizations and support services. Remember, help is available, and you are not alone.

We work to respond to all legitimate inquiries submitted to 69Games as quickly as possible. Our typical response time for general feedback and content correction requests is within 2-3 business days. For partnership and advertising inquiries, you can expect a response within 3-5 business days.

Legal inquiries and DMCA notices are treated with the highest priority and will be addressed by our legal team as swiftly as circumstances allow, typically within 1-2 business days for initial acknowledgement. Please understand that complex legal matters may require more extensive investigation before a full response can be provided.

Please remember that inquiries unrelated to our scope, such as those concerning player accounts with online casinos, will not receive a response from 69Games, as we cannot assist with those matters. Always direct such queries to the respective gambling operator's customer support for the fastest resolution.